Pre-Installation Meeting
Our team works directly with yours to map out your range, determine optimal equipment placement, and prepare for installation. We don’t take a one-size-fits-all approach—every setup is tailored to your operation.
On-site Installation
When your system arrives, we’re on-site to install, configure, and map your range using GPS so the robot knows exactly where to go. Before we leave, everything is tested and fully operational.
Training That Builds Confidence
Your staff is trained on how to operate the system, manage picking schedules, and make real-time adjustments using the Relox App. Whether it’s creating no-pick zones or optimizing collection areas, your team will know exactly what to do.
Support That Feels Personal
When you reach out, you’re not calling a help desk—you’re talking to the same people who installed your system and understand your range.
We provide direct, responsive support along with guidance, spare parts when needed, and practical maintenance recommendations to keep everything running smoothly.
Proative, Ongoing Optimization
We check in regularly after launch and continue to monitor performance remotely. From early follow-ups to long-term optimization, we help ensure your system is always operating at its best.
