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Not Just a Robot. A True Partner.

OnPar Automation supports you from planning and installation through training and long-term performance—so your system runs smoothly from day one.

Real people. Real support. Right here in the U.S.

How It Works

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Pre-Installation Meeting

Our team works directly with yours to map out your range, determine optimal equipment placement, and prepare for installation. We don’t take a one-size-fits-all approach—every setup is tailored to your operation.

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On-site Installation

When your system arrives, we’re on-site to install, configure, and map your range using GPS so the robot knows exactly where to go. Before we leave, everything is tested and fully operational.

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Training That Builds Confidence

Your staff is trained on how to operate the system, manage picking schedules, and make real-time adjustments using the Relox App. Whether it’s creating no-pick zones or optimizing collection areas, your team will know exactly what to do.

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Support That Feels Personal

When you reach out, you’re not calling a help desk—you’re talking to the same people who installed your system and understand your range.

We provide direct, responsive support along with guidance, spare parts when needed, and practical maintenance recommendations to keep everything running smoothly.

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Proactive, Ongoing Optimization

We check in regularly after launch and continue to monitor performance remotely. From early follow-ups to long-term optimization, we help ensure your system is always operating at its best.

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What’s Included in Your Annual Support Plan

Customers have access to the OnPar Portal to submit support requests, view guides, and download resources. We also provide: annual on-site maintenance, support with software updates and direct escalation to the manufacturer when needed.


Staff training & onboarding

 US-based Support via direct phone, text, and email

Monitor & Control Remotely with Relox App

Access to Customer Portal - Create tickets & access our Knowledge Base

4G SIM Connection

Continuous application developments & updates

Range Picker software updates

Remote monitoring, diagnostics & performance checks

System backed by 1-year warranty & a 4-year battery warranty

Annual on-site service visit

Support isn’t something you think about after installation. It’s what makes automation work.

When you call, you’re talking to the same team who installed your system.
 No handoffs. No call centers. Just people who know your range.

Start with a Conversation

We'd love to get to know your driving range needs and answer questions.